M&K Building
Opposite Former Sonatube
+250 781 605 602
24/7 Customer Support
Mon - Sat: 8:00 - 17:00
Online store always open
Mission
To be regional market leaders in medical supplies while creating a positive impact the health sector and communities within reach.
Vision
- To provide high quality products and services to all our clients
- To offer customer focused approach in all our operations
- To promote and participate in corporate social responsibilities.
- To add logical value to investors capital funds.
Decision Making
Merc Centre has a well elaborate organizational structure designed in such a way that the decisions are made faster, to affect positively internal and external issues and bring about a business enabling environment for all stake holder.
Who we are?
Merc Centre Ltd is a medical company whose Headquarters is based in Kigali-Rwanda. Officially registered under RDB on 23/09/2014 (Tin number 103418800) also registered to operate a wholesale pharmacy by MINISTRY OH HEALTH RWANDA under Rwanda Food and Drugs Authority (RWANDA-FDA) on 12/11/2018 (Ref No 047/Rwanda FDA/2018). Merc Ltd is a company run through entrepreneurial approach, adopting every clear medical business chance and at the same time innovating ways to grow, expand and offer medical solution.
Merc Centre Ltd has a dream to open more outreach offices in Burundi, DR Congo, Uganda and Kenya in the next 3 years and has robust plans to be in manufacturing in 5 years’ time.
We are in existence as a result of careful deliberations and decisions by a team of young, innovative and aggressive professionals with undoubtable vision to provide medical solutions to the entire region. Africa being the next frontier for business enterprises across the world, Merc continues to chart the course through carefully structured systems.
With interests and operations in 5 Countries and a dedicated team of professionals, we are a partner worth having.
Merc’s main agenda is to provide lasting business solutions in all areas of our expertise at affordable rates. We have entered into business agreements with the like minds and world’s leaders in manufacturing like, PHOENIX, SAIKANG, ARI GROUP, MERIL, CITOTEST, OPTIKA, EDAN, CENTRAL DRUG HOUSE, OHAUS and others.
Why Merc Centre?
Wide Product Range:
We offer products that cover the entire medical field ranging from Dental, Theatre, Radiology, Ophthalmology, Laboratory, Homecare Equipment, Medical Instruments, and Physiotherapy
Stock availability:
We acknowledge the fact that we cannot have all in stock, however, proper planning that takes into account our client’s needs to ensure that stock outages are avoided by offering solutions within the shortest time possible.
Price Sensitivity:
We ensure that our clients get value for money they invest in us through all products availed to them
Technical Support:
Our sales team is well equipped with product knowledge while the technical support teams have undergone training at the factory level and local service experience to make sure that we follow through the required specifications, training and installation of the end users
Best Brand Representation:
Merc is in business agreement with authentic and innovative manufacturers who bring about high quality, user friendly brands as listed below.
Policy & Procedure:
Our policies are geared towards ensuring that our Clients received friendly and personalized service irrespective of who is attending to them. We spare no extra effort in ensuring that client complaints are attended to in the shortest time possible. Where necessary, we ensure that we provide the best advice to our clients with respect to existing products, alternative products etc.